[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"help-ban-appeal":3},{"id":4,"slug":5,"category":6,"title":7,"summary":8,"body":9,"sort":10,"published":11,"view_count":12,"helpful_count":10,"unhelpful_count":10,"created_by":13,"created_at":14,"updated_at":14},12,"ban-appeal","ban_appeal","账号被封了，怎么申诉","在官网的「联系客服」里提交，不需要登录","被封禁的账号登录时会直接被拒，所以申诉**不能在客户端里做**。\n\n请到官网的「联系客服」页面，分类选「封禁申诉」，用注册时的手机号验证一次\n就能提交。我们会在 24 小时内首次回复。\n\n提交时请说明：\n\n- 大概什么时候发现登不上的\n- 你认为可能相关的情况（比如某个房间里的争执、某条被举报的消息）\n- 有没有和别人共用过这个账号\n\n申诉受理后可以在「我的反馈」里看进度，同样用手机号验证。\n\n**禁言和封禁不是一回事**：禁言是「能进能看不能说」，有明确的到期时间；\n封禁是账号级的，登不进来。",0,true,6,null,"2026-10-14T05:49:16.223333Z"]